Cebu Pacific Cabin Crew Slapped For Refusing To Lift Passenger’s Bag

-Cebu Pacific Cabin Crew Slapped On The Face


A female Cebu Pacific cabin crew was slapped on the face for refusing to lift and stow a passenger’s bag.

Madel Ty, the lead cabin crew on board, posted photos on her Facebook page showing the left side of her neck and face where you could still see the markings of the slap.


Why Was A Cebu Pacific Cabin Crew Slapped On The Face?

Ty briefly explains what happened and declares that she’s suing the passenger, who by the way is a woman claiming to be a doctor.

Below is a rough translation of Madel Ty’s post explaining how this unforgivable incident took place,

I’m doing this for my fellow cabin crew. Hope this serves as a lesson to fight for what is right, and hopefully it won’t happen again.

I’m not a crew who always argue with passengers. But since I’m the lead cabin crew, I’m already involved in this incident and I am responsible for the rest of my crew. I don’t want to elaborate what happened. But the bottom line is, a flight attendant’s main priority is your safety and not to carry or lift your bags. What hurts me the most is just because of that simple bag that you couldn’t stow properly, you said to us,

“your job is to assist passengers, if this were a bus you’re the fare collectors! Goddamnit!”

For the record, fare collectors don’t carry bags either. There’s nothing wrong with our job or being a fare collector. We have an honorable job. I didn’t take your accusations personally. I tried apologizing over and over again. I didn’t argue with you anymore because I’m trying to understand your anger. I extended my patience. You insulted our job and our whole identity. But this is too much. My parents didn’t send me to school just for you to slap me. In the end, it’s not I who looked uneducated and ill-mannered.

Well I don’t want to make this long. There are so many people who witnessed this incident. May God bless you Ma’am.



This battle between passengers and cabin crew over who lifts the bags is never ending. There should be a black-and-white law that protect us from all the insults and physical abuse we get from passengers for not carrying their own bags.

Since we are not covered by insurance and it isn’t even in our job description to “lift” bags, shouldn’t we be protected by international laws from this recurring abuse?


It’s your turn! Tell us what you think about this post in the comments and make sure to share with your friends on Facebook.

Really want to know how to pass the interview? Check our cabin crew interview eBooks.

If you’re ready to apply for cabin crew jobs, click here now!

Share This on Facebook
data-matched-content-rows-num="4,2" data-matched-content-columns-num="1,4" data-matched-content-ui-type="image_stacked"    


Love to hear your comments...